boost.ai named a leader in 2025 Gartner® Magic Quadrant™ for conversational AI platforms

SANDNES, Norway – August 13, 2025 – boost.ai, a leading developer of AI Agents for regulated enterprises, today announced it has been recognized as a Leader by Gartner in the 2025 Magic Quadrant for Conversational AI Platforms. For the third consecutive time, boost.ai has been recognized in this Magic Quadrant by Gartner for its “Ability to Execute” and “Completeness of Vision”.

The report states that “Gartner defines conversational AI platforms (CAIPs) as SaaS products that primarily enable the development of applications simulating human conversation across multiple channels and media”. As AI adoption accelerates, the market is seeing a clear shift in customer expectations toward higher-quality self-service and interactions. While enterprises increasingly turn to generative AI to meet these expectations, platforms, like boost.ai, that combine generative capabilities with proven conversational AI, offer the scalable, reliable solutions needed to deploy with confidence.

“We’ve always believed that trust is the foundation of enterprise AI. Being recognized as a Leader by Gartner reinforces our position as a global provider of AI-driven conversations that our customers can trust,” said Jerry Haywood, CEO of boost.ai. “It affirms our commitment to delivering AI that is not only powerful and scalable but also responsible and secure. It’s this unwavering focus that continues to earn the confidence of some of the world’s most respected brands.”

Over the past year, boost.ai announced multiple customer wins and partnerships in the US and UK, including Jack Henry, SwitchThink and Sage. The company also introduced Test Studio, a first of its kind built-in studio to test and validate AI Agent performance before they are deployed by enterprises. With more than 600 live AI Agents across 450+ organizations worldwide, boost.ai is the go-to provider of trustworthy AI Agents for leading banking, insurance, and government institutions. The platform delivers industry-leading resolution rates above 90% and is certified to both ISO 27001 and ISO 27701 standards, reinforcing enterprise-grade data protection and privacy management across every customer interaction.

Boost.ai continues its upward global trajectory within the Enterprise Conversational AI market, while driving innovation and helping enterprises push the boundaries of AI responsibly. To learn more about how boost.ai is empowering customers like DNB and Jack Henry using conversational AI, please visit boost.ai.

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Gartner, “Magic Quadrant for Conversational AI Platforms”, by Gabriele Rigon, Justin Tung, Bern Elliot, Arup Roy, Adrian Lee, Uma Challa, 12 August 2025.

About boost.ai
Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Learn more at boost.ai.

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