OCTOBER 07 2026
Nordic Capital today announced that it has entered into a definitive agreement to sell Boost.ai, a leading provider of conversational and voice AI purpose-built for regulated industries, to Automation Anywhere, a global leader in agentic automation and orchestration for the enterprise. Since Nordic Capital’s investment in 2021, Boost.ai has scaled significantly, expanded internationally, grown its customer base, continued to invest in its technology to expand its product offering and was named a Leader in the Gartner Magic Quadrant for Conversational AI Platforms.
Founded in Norway in 2016, Boost.ai enables enterprises to automate customer and employee interactions across voice, chat and digital channels at scale. From the outset, the company has focused on financial services and other regulated industries, where high interaction volumes, strict data-protection requirements and the need for accurate, auditable responses set a higher bar for conversational AI. Its platform is built to clear that bar, where generative AI handles the breadth of conversations, while controlled, rules-based technology governs the critical flows that touch customer data, so enterprises can automate complex interactions without giving up security, governance or control.
Nordic Capital invested in Boost.ai in 2021 through Nordic Capital Evolution, partnering with the founders and early investors to support the company’s international expansion and continued development. During Nordic Capital’s ownership, Boost.ai has continued to invest in its AI technology and product offering, and has scaled its go-to-market, customer success and strategic partnership capabilities. Over the same period, the company has deepened its position with leading enterprises in regulated industries and expanded beyond the Nordics into the rest of Europe and North America.
“Since Nordic Capital partnered with Boost.ai in 2021, the management team and employees have built a scaled international enterprise AI business with a strong position in some of the most demanding customer segments. Now Boost.ai is well positioned to take this next step with Automation Anywhere,” said Joakim Lundvall, Partner and Head of Evolution, Nordic Capital Advisors.
Boost.ai's conversational and voice AI would add to Automation Anywhere's industry-leading agentic automation offering, linking the customer conversation at the front-office to the processes that resolve it in the middle- and back-office. Boost.ai's customer base in regulated industries is consistent with Automation Anywhere's enterprise customers in similarly complex industries. Automation Anywhere has a fast-growing AI business and brings deep expertise across the enterprise, with nearly half a billion AI agent and automation executions per year across thousands of global customers in 90+ countries. It’s agentic executions have grown 5x in the past year.
"As we help our customers increase autonomy and maximize return on their AI investments, this acquisition will take our market-leading offering to the next level. Every enterprise runs on three kinds of work: serving customers, supporting employees, and running the business. Most run in isolation. With Automation Anywhere and Boost.ai, we intend to be the leading offering to give every enterprise an autonomous operation that listens, decides, and acts across all three. This is the Autonomous Enterprise in action,” said Mihir Shukla, CEO and Chairman of Automation Anywhere.
“Boost.ai’s deep expertise in regulated industries has proven that conversational and voice AI can operate at enterprise scale with the reliability, compliance and governance these industries require. Nordic Capital has been an important partner as we have scaled the business and expanded internationally. By joining Automation Anywhere, we can connect the conversation, including voice, directly to the systems and people who get the work done, so a customer’s request is handled from start to finish,” said Jerry Haywood, CEO of Boost.ai.
The financial terms of the transaction have not been disclosed. The transaction is expected to close in Q4 2026, subject to customary regulatory approvals and closing conditions.
Santander acted as exclusive financial advisor to Boost.ai in connection with its acquisition by Automation Anywhere.
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Nordic Capital
Katarina Janerud
Communications Manager, Nordic Capital Advisors
+46 8 440 50 50
katarina.janerud@nordiccapital.com
About Nordic Capital
Nordic Capital is a leading international private equity investor and subsector specialist dedicated to building stronger, more resilient businesses through transformative, long-term growth in partnership with management teams. With over 35 years of experience, Nordic Capital currently manages approximately EUR 38 billion in assets, investing in middle-market companies across Northern Europe and North America. Rooted in its Nordic heritage and values, it combines global reach with local presence through dedicated sector investment advisory teams, bringing deep expertise across its core sectors: Healthcare, Technology & Payments, Financial Services, and Services & Industrial Tech. Through active ownership, strong operational capabilities, a global network of experts and technology-enabled transformation, Nordic Capital helps companies scale, innovate and become sustainable leaders. For more information, visit www.nordiccapital.com or connect on LinkedIn.
“Nordic Capital” refers to, depending on the context, any, or all, Nordic Capital branded entities, vehicles, structures, and associated entities. The general partners and/or delegated portfolio managers of Nordic Capital’s entities and vehicles are advised by several non-discretionary sub-advisory entities, any or all of which are referred to as “Nordic Capital Advisors”.
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